Fees for Credit/Debit Cards and E-Checks:
The City of Yuma is absorbing the fees associated with payment by credit/debit cards and e-check/e-savings to make it more convenient and safer for customers to pay the City for utility services received without having to come into the office to do business. These fees will not be charged to the customer through August 21, 2020 and will be reviewed again at that time, if needed.
Delay in Payment:
Due to the COVID-19 pandemic, the City of Yuma has instituted a policy addressing utility services for residential and small business customers affected by the COVID-19 pandemic.
The City of Yuma developed this policy late last week in response to City Council direction from the regular council meeting held on March 17th. Governor Polis issued Executive Order D 2020 012 on March 20,2020 directing, among other things, Public Utility Disconnection rules for those affected by the impacts of COVID-19. The City of Yuma will, of course, follow these directives to assist all of our customers in coping with the pandemic.
The City is making available online, a request form which can be filled out and returned electronically or mailed to Yuma City Hall at City of Yuma, 320 South Main, Yuma, CO 80759. For those customers without online access, a request for the form may be submitted by phone and one will be mailed. Once the City has this form in hand, we will review and make a decision as to whether the requesting party has met the requirements for a delay in payment of utility services.
All of us at the City of Yuma will continue to provide all the assistance and information we can to the public during these difficult times.
Click here for the Delay in Payment form.
The City of Yuma Online Payment Center is administered by PSN Payment Service Network. If you need assistance with viewing your bill or paying online, call PSN at 877-885-7968.
To use this service, a convenience fee will be assessed by PSN at the time of payment based on the method of payment utilized. Payment by check or savings (eCheck) is $1.00. For pinless debit or credit card, the convenience fee varies but is 2.75% of the payment cost (plus $0.50 if the payment is under $100). Fees charged to residents offset the costs charged by financial institutions the City of Yuma does not receive any revenue from these fees.
Community and Enrichment Center
Bulk Water/ Water Tokens